Privacy Policy

Information about Colinton Lettings Ltd and this website

Modern information and communication technologies play a fundamental role in the activities of Colinton Lettings Ltd. We are based in Scotland.

Our principal activity is Letting of Residential Properties.

Our privacy policy covers Colinton Lettings Ltd and its websites.

Colinton Lettings Ltd
16 Campbell Park Crescent
Edinburgh
EH13 0HT
web site: colintonlettings.co.uk

Providing visitors with anonymous access

You can access our website home page and browse our site without disclosing your personal data.

The services and links on our website

Our website does not enable our visitors to communicate with other visitors, nor to post information to be accessed by others.

Our website links to a number of third party websites. Please be aware that we do not control such third party websites and that such third party websites may send their own cookies to users, or otherwise collect or solicit data. We assume no responsibility for the information gathering practices of third party websites that you are able to access through this web site, and we encourage you to review each third party website's privacy policy before disclosing any personally identifiable information.

Automatic collection of information

We may log IP (internet protocol) addresses and date/time when any data is volunteered while using our services. This data is logged for security reasons.

We may use cookies to track movement through the site. If we do this, no personal data will be collected. This is for tracking the quality of the data of our website in order to provide a better service in the future.

Data collection and purpose specification

We collect the personal data that you may volunteer while using our services, either when completing forms on this website, or through any emails that you send to us.

We may also collect information about you from other sources, such as public records or bodies, or private organisations.

The data collected is for both market analysis, and for customer administration only.

Before accepting a new landlord we must check they have the authority to let a property and to retain evidence of their ‘authority to let’ whilst they remain our client.

Before accepting a new tenant we must carry out certain employer, landlord, and character checks, and we will collect additional tenant information during these checks.

If we wish to use your personal data for a new purpose, we will ask for your consent to do this.

Confidentiality/Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss.

All of our employees and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

We don’t share your data with anyone outside of Colinton Lettings unless authorised by you or required by law to do so.

We will never sell your data to 3rd parties and will always do our utmost to ensure your privacy is protected in any dealings you have with Colinton Lettings Ltd.

Occasionally we are obliged to contact utility companies who supply services to the rented properties we manage. This usually happens when there is a change of occupancy at a property we manage. Any information we provide is purely to facilitate the correct legal transfer of liabilities relating to the occupation of the rented property.

We do not share our data with any third party.

Data Retention

When a landlord ceases to be a client of Colinton Lettings the only data retained will be as required for tax purposes.

We retain all information on a tenants application form together with full tenant contact details to allow us to communicate effectively and be good property managers during the tenancy.

When a tenant ceases to be a client of Colinton Lettings, and after their security deposit has been refunded, we destroy all of their physical data other than the front page of their tenancy agreement, and front page of their checkout report. Insensitive electronic data such as tenancy agreements and email correspondence will be archived for tax purposes.

Access to personal data we may hold about you

If you wish to view the personal data held by Colinton Lettings Ltd, please send an email to shona @ colintonlettings.co.uk.

We will provide you with a readable copy of the personal data which we keep about you although we may require proof of your identity before doing this.

We will allow you to suggest changes to the data that we hold about you and, where appropriate, you may have the data rectified or amended.

Modern Edinburgh Flat

Contact Us

Colinton Lettings Ltd
16 Campbell Park Crescent
Edinburgh
EH13 0HT

Mon - Fri: 9am - 5pm
Evenings & Weekends: monitored answer-phone & call-back service

Call us at: 0131 618 7441
or email us

Registered in Scotland: SC391835

I would like to thank both Mike and Shona for a totally stress free experience.
Graham Joy, Tenant

Member of Landlord Accreditation Scotland Member of Council of Letting Agents